What our Customers say...

Why SERVPRO Testimonials

SERVPRO is my business partner. As a professional Realtor having the right business partner is critical to my business when helping homeowners.  Kade Schank, with SERVPRO is hardworking and shows up to every call. He is professional and calls people back all the time every time. He is dedicated to his customers as he will be there for you until the job is completed. He is resourceful and communicates consistently until a solution is found. SERVPRO places your emergency and your interest above all else. The company is trustworthy and focuses on building long-term relationships with customers.

I have used SERVPRO of Southwest LV, as a realtor, to assist one of my sellers.  Kade, the estimator, was professional, returned call and answered questions in a timely manner. The techs came in and did what they needed to, cleaned up after themselves and made a challenging situation better for my client.  SERVPRO SW of LV saved the seller's transaction and we were able to close in a timely manner.

SERVPRO was originally recommended by my insurance company in LA. When an emergency arose in my vacation home, I searched for a Las Vegas location and their response time (from initial phone call to physical clean up) was less than an hour! On Memorial Day! Very efficient and professional crew! I was informed daily of their procedures, either by the supervisor, on site technician, or the office manager , and they sure know their industry!  I highly recommend SERVPRO for for flooding emergencies. Their skills and abilities to assist very quickly in urgent situations matched my expectations in their company and ease the anxiety of the damage that occurred at my home. I have complete trust in SERVPRO.

SERVPRO of Southwest Las Vegas carried out a significant amount of repair work to prepare our home for selling. They were without doubt one of the most professional companies we have experienced - they completed the work ahead of schedule and well within budget. Their attention to detail was second to none. Kade and Mike were the ultimate professionals and we cannot speak highly enough of them and the rest of their team, every one of whom was polite and respectful, and above all, hardworking. They even left the place cleaner than when they started. We would recommend them to anyone who requires a job done properly by a great team who were a pleasure to have in the house.

I just want to thank YOU SERVPRO of Southwest Las Vegas!
I have read a couple of bad reviews but I am fortunate to 
experience a wonderful, efficient, staff that helped me walk through this process from start to finish.

KADE S. was very helpful and knowledgeable in what he does, he inspected and assessed my water damage. He's always available to help out and mediate any issues.
He immediately brought in 2 of their finest technicians, JAMES and HECTOR to get the work started.

My house flooded a second time in 8 years.  My first experience was recommended by a friend and it was the WORST ever! So I called me insurance and they recommended SERVPRO of Southwest Las Vegas.  The guy came out to look at the damages and guys were out with equipment about 30 min later.  They protected areas, using plastic, and new exactly what they were doing.  I am a man with a million questions and they guy was able to answer all of them. I even called after work hours and sometimes on weekends and he answered or called back within 15 min.  I am VERY thankful for how they treated me and WILL always recommend and I will use them again if I have another loss