How SERVPRO works with our insurance vendors

11/6/2020 (Permalink)

SERVPRO of Southwest Las Vegas has a strong relationship with all major insurance carriers in the area. We pride ourselves in the ability to help insurance agencies smooth out the process of filling claims and getting work done fast. We help insurance companies provide great customer service through this claim process by doing a couple key things.

1. SERVPRO does not charge customers for any of our estimates. We provide a free estimate for customers that are referred from their insurance to help them understand the best way to move forward. This free estimate will help the homeowner know whether the repairs will surpass their deductible. (all estimates are calculated using Xactimate)
2. We communicate extensively with insurance adjusters to make sure there is no confusion for your clients. We are very hands on throughout the process so that nobody is left in the dark.

In the end, a water or fire loss can be a new and scary experience for any homeowner. There are a lot of questions that need to be answered and we are there to answer every single one. We will do whatever we can to make the process less stressful for the agent, adjuster and homeowner. Choose SERVPRO of Southwest Las Vegas for all restoration needs to ensure a job well done.